Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.
The Dynamics 365 suite is available in two editions, Business and Enterprise. Each with different levels of features and applications. The biggest benefit of Dynamics 365 is tight integration with other Microsoft business applications.
Dynamics 365 services provide companies a consistent, high-quality, and predictable way to enable employees and connect the entire customer experience.